Your initial set up for site access and on the alter system will be done by us once you become a member.
On the site you will be given a username and a password.
You can change your profile details from screen after you login from the front of the website. This includes your email address and password.
If you forget your username or password, they can be reset from the links under the login box,
The alerter system (powered by Google Groups may initially invite you to receive emails . If you do not accept this invite you will not get alerts. Due to the way google/alerter works, it may not be possible to change your email address on this system. This is done by us if you notify the committee of any email address change.
We monitor the alerter system for email bounces.
Under normal circumstances the alert system will not accept emails sent directly to it. This is to enable proper documentation of alerts.
The alerter will normally send out only the basic information of an alert to comply with data protection.
How to log in.
When you receive an email from the alerter system, there will be a link provided that will take you to the login page and then the latest alert listings.
You can also log in by visiting the login link and then navigate the site as per normal menu buttons;
Change your Profile and pasword:
Navigate to the profile page https://hotelsecuritymanagement.org/community and change your details as required.
How to send alerts.
- once logged in, navigate to the submit alert link.
- Complete the form with as much detail as possible.
- If uploading images, ensure they are less than 2meg in size.
- Where possible do not attempt to upload documents.
- Do not upload images that are emeded in documents.
- Ensure you allow images to upload and then press continue.
- When in the alert form do not use the browser back button.
Using the UPDATE link, enter the changed details only.
Usually the only reason to alter an alert is to add images.
Updating an alert will not automatically send another alert email.
How to change your details.
If you change hotels, postition or email address you can click the profile link when logged in, and then change your details.
You will need to notify the site administrators to change you on the alerter email system for security purposes.
Why do i get and email from Google Groups?
We use google groups to distribute the alert email to all our members to reduce our emails being considered spam.
You will be sent an invite to the group, you must accept this to receive alert notifications. If you change email address, you must inform the site administrators. due to data protection policies users on the system are strictly controled.
Do not send emails to the alerter system unless told to do so. They will not be distributed.
Alerts may occasionally end up in the spam folder so check there if you are not getting them.
What happens if you cant access the site.
First check that it is not your computer or internet link.
The site can also be accessed via hotelsecuritymanagement.uk
If on the odd occasion the site needs to be taken down for maintenance you will be informed to email the alerter system.
The alerter email will be manually checked for emails and they will be sent out.
Any other questions should be sent to the site administrator