faq

  • General FAQs

    Your initial set up for site access and on the alter system will be done by us once you become a member.
    On the site you will be given a username and a password.
    You can change your profile details from screen after you login from the front of the website. This includes your email address and password.

  • How to use this site

     

    • Your initial set up for site access and on the alerter system will be done by us once you become a member.
    • On the site you will be given a username and a password.
    • You can change your profile details from your members profile screen after you login from the front of the website.
    • This includes your email address and password.
    • You must inform us so we can change the secure alert system email.
    • New Member help

      As a new member you will have received an invite to join the IHSM Alerter system (Google group), it is purely used to notify you of alerts. Please do not send emails to it. Once you have accepted the invite, you do not need to login to it again. You should only use your dedicated hotel email. We use the alerter system to reduce the email load on the server and to comply with email regulations.